From “Brick and Mortar” to “Click and Mortar”: New e-Commerce Solutions Appeal to Small Businesses
Laura Chambers’s business was the least likely company in America to adopt e-commerce solutions for her rental company. For the past 17 years, JEAL LLC has operated the way it did when it was founded: hand-written quotes, snail-mailed invoices, and frustrating phone-tag to collect on receivables. These “personal touches” added nearly 5 hours to Laura's work week The adoption of newly-available e-commerce solutions isn’t always done for the business owner’s benefit; instead, its the business's customers who value the new [...]